Director of Administrative Services and Organizational Effectiveness - Oshkosh, WI

Innovative Public Advisors • Administration • Oshkosh, Wisconsin, United States • $150,000 - $165,000 / year • 23h ago

Application Deadline or First Review: First Review: June 19, 2026

The City of Oshkosh seeks a strategic, collaborative leader who thrives in a complex public-sector environment and is passionate about organizational effectiveness, operational excellence, and exceptional public service. They are an innovative problem-solver who can lead change, improve systems and processes, and align operations with City priorities while navigating complex organizational and political environments with professionalism and sound judgment. The Director of Administrative Services and Organizational Effectiveness serves as a trusted advisor and strong relationship-builder who works effectively with elected officials, staff, and community stakeholders. They will foster collaboration, accountability, continuous improvement, and a culture focused on responsiveness, innovation, and service excellence.

Learn more about the Director of Administrative Services and Organizational Effectiveness:

The Director of Administrative Services and Organizational Effectiveness is a senior executive leader responsible for advancing organizational effectiveness, operational excellence, customer experience, and strategic service delivery across the City of Oshkosh. Reporting directly to the City Manager, this position provides executive leadership and oversight for the City Clerk’s Office, Human Resources, Risk Management, Information Technology, and other administrative functions as assigned.

As a key member of the Executive Leadership Team, the Director serves as a strategic partner in strengthening internal operations, modernizing systems and organizational practices, improving service delivery, and aligning resources with City priorities and long-term goals. This role helps drive innovation, accountability, cross-departmental collaboration, and organizational sustainability while fostering a culture focused on continuous improvement and exceptional public service.

The Director also serves as Acting City Manager in the absence of the City Manager and may represent the City Manager in executive meetings, intergovernmental coordination, leadership initiatives, and community engagement activities.

Preferred Qualifications

A master’s degree in Public Administration, Business Administration, Organizational Leadership, or a related field.
Seven or more years of progressively responsible leadership experience in municipal government, public administration, or a similarly complex organization.
Significant experience leading organizational improvement, administrative operations, and cross-functional initiatives.
Experience implementing technology modernization and operational transformation efforts.
Knowledge of budgeting, strategic planning, organizational development, human resources, risk management, and municipal operations.
Experience working closely with executive leadership teams, elected officials, and diverse stakeholder groups.

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