The Communications and Engagement Manager, a key member of the City of Elgin’s communications and engagement team, plays a pivotal role in advancing citywide communication and community engagement initiatives. This is a hands-on, leadership-level position responsible for developing, coordinating, and executing efforts that foster clear, proactive and consistent communication, ensuring residents are well informed about city services and priorities.
The Manager translates the city’s strategies and policies into action through effective staff management, compelling storytelling and proactive communications. This role requires an experienced communicator who thrives on writing and editing, brings creativity to problem-solving, and can anticipate issues before they arise. Working with minimal supervision, the Manager also supervises specialists and multimedia staff, providing leadership, direction and guidance to achieve departmental goals.