The Deputy Director of Administration is responsible for integrating sustainability into all Public Service divisions, ensuring operational efficiency, regulatory compliance, and sustainability performance accountability. This role requires an independent, strategic leader who can implement initiatives using the Triple Bottom Line (People, Planet, Profit) framework, balancing environmental, social, and financial responsibilities.
A key responsibility of this position is liaison to the Town’s Environmental Sustainability Board*, fostering collaboration and ensuring alignment with the Town’s long-term sustainability goals.
This position oversees operational best practices, the development and administration of standard operating procedures, ensures regulatory compliance, auditing and inspection programs, and the use of asset management and technology solutions to improve efficiency across water distribution, sewer collection, water treatment, wastewater treatment, streets, stormwater, solid waste, recycling, fleet maintenance, electric distribution, facilities, and grounds.
*See attached Environmental Sustainability Board Specific Responsibilities
Essential Duties and Responsibilities
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
Sustainability & Strategic Leadership:
· Serve as the liaison to the Town’s Environmental Sustainability Board, providing reports, updates, and recommendations.
· Develop and implement sustainability programs using the Triple Bottom Line framework, ensuring environmental, social, and economic responsibility.
· Identify and integrate emerging technologies to improve resource efficiency, reduce waste, and lower operational costs.
· Monitor and analyze sustainability metrics, making data-driven recommendations for improvements.
· Ensure Public Works operations align with the Town’s environmental policies and sustainability objectives.
Operations, Auditing & Compliance:
· Establish and maintain standard operating procedures (SOPs) and operational manuals for division managers and supervisors.
· Implement auditing, inspections, and control measures to ensure regulatory compliance, operational consistency, and safety.
· Maintain compliance with federal, state, and local regulations affecting all Public Services divisions.
· Oversee and coordinate regulatory reporting and documentation to ensure adherence to environmental and safety standards.
Monthly Progress Reporting & Annual Report Development:
Develop a structured monthly progress reporting system to track:
· Goal achievement across all service divisions.
· Performance metrics related to sustainability, operations, and efficiency.
· Regulatory compliance updates and key risk factors.
· Budget impacts and financial efficiency efforts.
Utilize these reports to compile a comprehensive annual report, highlighting department accomplishments, key performance indicators (KPIs), and sustainability outcomes.
Technology & Asset Management:
· Leverage Computerized Maintenance Management Systems (CMMS), GIS applications, and workflow tracking systems for asset and project management.
· Utilize data analytics to optimize asset performance, maintenance schedules, and sustainability initiatives.
· Support technology adoption across divisions, ensuring data-driven decision-making.
Leadership & Organizational Development:
· Work independently and productively while effectively collaborating with division managers, Town leadership, and community stakeholders.
· Provide coaching and mentorship to division managers and supervisors to improve operational efficiency and sustainability integration.
· Foster a culture of accountability, teamwork, and continuous improvement within the department.
· Adapt to changing demands and support the implementation of new policies, programs, and technologies.
· May be required to attend meetings, respond to operational issues, and conduct inspections outside of regular work hours.
This position is a unique opportunity for a visionary leader to enhance sustainability, drive operational excellence, and contribute to the Town of Waynesville’s long-term environmental and public service goals.
DATA INVOLVEMENT:
Requires developing new approaches or methodologies to solve problems not previously encountered by analyzing, synthesizing, or evaluating data or information using unconventional or untried methods.
PEOPLE INVOLVEMENT:
Requires negotiating, exchanging ideas, information, and opinions with others to formulate policy and programs or arrive jointly at decisions, conclusions, or solutions.
INVOLVEMENT WITH THINGS:
Requires establishing long-range plans and programs, identifying funding resources, allocating funds for, and implementing long-range capital improvements, major construction projects, major equipment, rolling stock, and new technology systems which support goals and objectives of the organization.
REASONING REQUIREMENTS:
Requires performing work involving the application of principles of logical thinking to diagnose or define problems, collect data, and solve abstract problems with widespread unit or organizational impact.
MATHEMATICAL REQUIREMENTS:
Requires using mathematics involving the practical application of fractions, percentages, ratios and proportions, or measurements, logarithmic or geometric construction. May use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane, and solid, and rectangular coordinates; mathematical classifications or schemes.
LANGUAGE REQUIREMENTS:
Requires reading professional literature and technical manuals; speaking to groups of employees, other public and private groups; writing manuals and complex reports.
MENTAL REQUIREMENTS:
Requires using advanced professional-level work methods and practices in the analysis, coordination, or interpretation of work of a professional, engineering, fiscal, legal, managerial, or scientific nature and the ability for formulate important recommendations or make technical decisions that have an organization-wide impact. Requires sustained, intense concentration for accurate results and continuous exposure to sustained, unusual pressure.
VOCATIONAL/EDUCATIONAL PREPARATION:
Minimum Qualifications:
Education & Experience:
· Bachelor’s degree in Public Administration, Engineering, Environmental Science, Business Administration, Sustainability, Urban Planning or a related field (advanced degree preferred).
· Equivalent combinations of education and experience demonstrating the ability to perform the job requirements will be considered.
Technical & Professional Skills:
· Proficiency in: Microsoft Office Suite, Tyler Munis, Pub Works, CMMS, GIS applications, and other workflow tracking systems.
· Strong knowledge of municipal government accounting practices and financial planning.
· Experience with safety programs, regulatory compliance, and environmental policies.
· Ability to multitask, manage multiple projects, and prioritize competing deadlines.
· Expertise in data-driven decision-making, performance tracking, and process improvement.
· Knowledge of battery system design and installation.
· Knowledge of leadership, team building, organizational behavior, and change management.
· Strong interpersonal skills with the ability to collaborate across all divisions.
· Flexibility to support the department’s changing demands and priorities.
· Grant writing and funding: identify funding opportunities, develop grant proposals, secure funding, and grant administration.
· Strong knowledge of environmental policies, sustainability practices, and climate change issues.
· Experience in project management, including coordinating sustainability initiatives.
· Excellent communication, public speaking, and community engagement skills.
· Ability to collaborate with local government departments, community organizations, and external stakeholders.
SPECIAL CERTIFICATIONS AND LICENSES:
Must possess a valid North Carolina driver’s license.
Certifications (Preferred but not Required):
· Sustainability Certification (LEED, ISSP, or equivalent).
· Project Management Certification (PMP or equivalent).
· Program Management Certification.
· Asset Management Certification.
EXPERIENCE REQUIREMENTS:
· Minimum of five (5) years of experience in municipal operations, sustainability, project/program management, or asset management.
